FAQs
Getting Here
Where is AJ APT. located?
Suite 420
Inside Memoir May Hosiery
1210 Martin St.
Nashville, TN 37203
Arrival & Departure
What are check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM (noon).
Early check-in and late check-out may be available upon request.
Accessing the Property
How do I access the building and the apartment?
Access is managed through the DOOR app.
- Download the DOOR app
- Create an account
- Follow the instructions provided to log in
- Use the app on site to access entry points, elevator, and suite
You will be granted access for the duration of your stay. Physical keys may also be provided in the unit for convenience.
During Your Stay
Who should I contact if I need assistance?
For urgent requests, please email:
[email protected]
The leasing office, located in the lobby, is also available:
- Monday–Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 10:00 AM – 3:00 PM
Is housekeeping available?
Housekeeping is available at an additional fee. Please reach out to
[email protected] to book.
Is AJ APT. pet friendly?
Yes, please let us know if you're traveling with your pet before arrival at
[email protected].
What is the smoking policy at AJ APT.?
This is a non-smoking property.
Staying at AJ APT.
What is the cancellation policy?
Cancellations may be requested prior to arrival.
How many guests can the apartment accommodate?
Suite 420 accommodates up to 4 guests.
Are there quiet hours?
Quiet hours are observed daily from 10:00 PM to 10:00 AM.
Is parking available?
Parking details will be shared if needed. Most guests choose to use rideshare services.